> For the complete documentation index, see [llms.txt](https://wiki.holaplex.com/holawiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.holaplex.com/holawiki/storefronts/redeeming-nfts/cant-find-nft.md).

# Can't Find NFT?

This is normal if any transaction fails to confirm and your NFTs are absolutely safe.

Go to the storefront and connect your wallet. Then add admin after the storefront url like this [thatstorefront.holaplex.com/admin](http://thatstorefront.holaplex.com/admin)

Replace “thatstorefront” with whatever the relevant part of the store url.

Once you're there, you should either see something under the listing notification or something to cache. If it's there under listing notification, press unwind vault or a similar button there.

To avoid this, make sure you have at least 15 dollars of Sol in your wallet (written at a time when Sol is trading at $100.) and the network TPS is above 2000. You can check TPS at [explorer.solana.com](http://explorer.solana.com)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://wiki.holaplex.com/holawiki/storefronts/redeeming-nfts/cant-find-nft.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.